Data Safety & Privacy

Your data security and privacy are our top priorities. Learn how we protect your information.

Personal Data

Name, email, phone number, and account information collected for service provision and identity verification.

Financial Data

Transaction history, account balance, and payment information processed securely for financial services.

Technical Data

Device information, app usage analytics, and crash reports to improve service quality and security.

How We Use Your Data

1

Service Provision

Process payments, manage your wallet, enable phrase-based transfers, and provide bill payment services.

2

Security & Fraud Prevention

Verify your identity, monitor transactions for suspicious activity, and protect against fraud.

3

Customer Support

Provide assistance, resolve issues, and respond to your inquiries effectively.

4

Service Improvement

Analyze usage patterns to enhance features, fix bugs, and develop new services.

5

Legal Compliance

Meet regulatory requirements, comply with financial laws, and respond to legal requests.

6

Communication

Send transaction notifications, security alerts, and important account updates.

Security Measures

End-to-End Encryption

All financial transactions and sensitive data are protected with bank-grade encryption.

Biometric Authentication

Fingerprint and face recognition stored locally on your device for maximum security.

Real-time Monitoring

Continuous monitoring for suspicious activities and fraud prevention systems.

Data Sharing & Third Parties

✓ We Share Data With:

  • • Banking partners for transaction processing
  • • Payment processors (Paystack, Flutterwave) for secure payments
  • • Identity verification services for KYC compliance
  • • Bill payment providers for utility services
  • • Cloud services (Firebase) for app analytics

✗ We Never:

  • • Sell your personal information to third parties
  • • Share data for marketing purposes without consent
  • • Store biometric data on our servers
  • • Share more data than necessary for service provision
  • • Use your data for purposes other than stated

Your Rights & Controls

Data Access & Control

  • • View and download your personal data
  • • Request corrections to inaccurate information
  • • Delete your account and associated data
  • • Opt-out of marketing communications

Privacy Settings

  • • Control biometric authentication settings
  • • Manage notification preferences
  • • Set transaction limits and alerts
  • • Review and manage connected services

Questions About Data Safety?

Our privacy team is here to help you understand how we protect your data.